You gain access to the platform via the link in an activation email. This email is sent directly from our platform. Usually, this mail is sent immediately after your account is created. If you cannot find the email, here are some tips:
- Check your other email folders such as spam/unwanted items/advertising folder
- About the mail itself:
- It will likely be designated as sender “unknown”. However, the mail was sent from eelloo@q1000.nl.
- The subject is usually “activate your account” or “forgot password”. Try searching for these keywords in your mailbox.
- If you find the mail, it’s best to mark it as wanted/secure. That way, future emails will end up in the right folder.
- If you still cannot find the email, you can ask your coach to send it again and check all mailboxes again.